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Saturday, April 18, 2009


Well I decided to take a few pictures of the spider drum support before I throw it in the dump. This GE labeled machine belonged to one of my customers who owned it for about 6 years. She lives alone and used it very lightly and claims she used the soap as directed. She is a very intelligent person and I have no reason to doubt her word.

Keep in mind as you view these that I already vacuumed up about a quart of slimy powdered corrosion before I took the pictures. As you can see the spider broke into 3 pieces during an extract which resulted in quite a startling bang as it broke at high speed. She said it sounded like a 2 car pile up. She ended up spending another $700.00 purchasing the same basic machine in the slightly larger Frigidaire model. I have since checked the manual and it sports the same white metal crappy spider which will more than likely fail in another 6 years. The really annoying part of all this to me is that I own one each of these exact same machines. One is five years old so I guess we are running on borrowed time on that one. She bought the Frigidaire on my recommendation as I had not torn down her old machine yet and discovered Electrolux's dirty little secret. It would be forgivable if they would just make the spider/shaft assembly available at a reasonable cost rather than forcing you to buy a new perfectly good stainless steel basket as well. As you can see in the photos the spider/shaft is extremely easy to remove from the basket. There are 2 stainless steel bolts at the ends of the three vanes for a total of 6. Even on this very corroded spider they came right off. Unfortunately this won't do you any good as you can't order these items separately anyway. Other repair men may find this acceptable but I do not. You can order every other part of this machine as an individual part so why not the spider/shaft?

These machines are sold under Electrolux, Wascomat (WE-16) Frigidaire 17#, Gibson, Tappan, White-Westinghouse, Kenmore and some GE (as in the machine pictured here). I will try to find out if there are any others out there and for that matter if there are any that actually use stainless steel rather than the dreaded "white metal" also known as "pot metal".

In my next entry I will give a blow by blow on how to perform this repair yourself as that is the only way that dollar wise it can possibly be worth it. Also I am finding better prices on the basket/spider/shaft and I will reveal under which brand names the best prices can be found. I can tell you right now GE's prices are ridiculous (almost $200.00 more) for the exact same part. I'll try to get lots of photos. I need to replace the tub bearings in my own Gibson (same exact machine as this GE with Electrolux on the label) so that will be another opportunity to get some photos as well.

I want to end this post by repeating that outside of this "pot metal" problem and forcing you to replace a perfectly good and very expensive SS basket on these smaller machines I am a real Wascomat and Electrolux fan. I have worked on the big commercial Wascomats for 20 years and can't say enough praise for these great machines. That is one more reason why I find this on going problem all the more frustrating. Looking at the repair manuals I see no change in the current under 20# machines . They still use pot metal behind the SS basket and still only offer the replacement parts as one unit. Later.

2 comments:

  1. As far as I am aware all front load domestic washers readily available in N. America have aluminium alloy spiders. The white 'crud' you see is aluminium oxide, the same hard abrasive used as 'grit' in many sandpapers. Some of it will adhere, very strongly, to the donor component (spider) and as it is barely soluble in water any not adhereing to the spider will be carried in suspension in the 'water' making a very good lapping compound. How long do you think the delicate soft lips of the spider shaft seal will last under those conditions and when they fail water and the akuminium oxide lapping compound will get into the bearings, even if they are sealed, with subsequent rapid failure.
    Many people think that the corrosion of the spider is due to galvanic action between it and the stainless steel drum. I do not agree, I believe it is due to chemical corrosion caused by the alkaline nature of most laundry aids, including HE detergents, used today.
    There is an informative paper on Galvanic corrosion at: -
    http://www.unene.ca/un1001/UN1001_Galvanic%20Corrosion.ppt
    and an equally informative, one page paper on chemical corrosion (the author does call it microgalvanic corrosion) at: -
    http://www.sintef.no/static/mt/norlight/seminars/norlight2003/Postere/Gaute%20Svenningsen.pdf

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  2. My wife and I bought a brand new Electrolux washing machine just last year. After just six months of use, it just crashed. We had it sent back to electrolux and after awhile they told us the spider assembly was defective and that its very unusual beacause according to them ( Electrolux technicians ), spider parts rarely gets broken.
    It took them 3 months, and a thousand follow up phone calls ( and threats of complaining to the Department of Trade and Industry ) before they fixed it.
    Had we read this article sooner, then we would'nt have wasted our hard earned money for something we thought was an excellent product coming from a well known brand/company...Well, lesson learned...definitely will not buy anything that carries the name Electrolux.

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